Shipping policy
Shipping and Delivery
Online orders placed with standard shipping usually ship within 1-2 business days (excluding weekends and holidays). Estimated arrival times will vary depending on location, but most orders will arrive 3-5 business days after shipment. We are unable to ship to any PO boxes.
U.S. Shipping Methods & Delivery Times
Shipping Methods and Delivery
Tools4Painting offers UPS Ground for most orders and LTL shipping to all contiguous U.S. states. This excludes Alaska, Hawaii, and Puerto Rico.
The shipping cost for your order can be seen in the cart and during order review prior to checkout. An email confirmation with tracking details will be provided for UPS orders upon shipment of all orders.
Shipping Policies
If an instance arises where no shipping options are available at checkout, please contact our customer service team at sales@tools4painting.com.
If your order qualifies for free shipping but also includes ineligible items, you will only be charged shipping fees for those specific items. Free shipping offers are only valid for orders shipped within the contiguous United States only and excludes Alaska, Hawaii, and Puerto Rico. Expedited shipping methods are not included in this offer and will incur standard shipping charges. Please note that standalone items weighing over 150lbs and certain hazardous goods cannot ship via UPS and must be delivered via Less-Than-Truckload (LTL) freight. If your order includes these items, the UPS shipping option will not be available at checkout. To proceed with UPS shipping, please remove these items from your cart; otherwise, the order must be shipped via an LTL carrier.
All LTL residential deliveries will require an appointment with the carrier. You will be contacted for a delivery appointment when your order arrives at the local delivery terminal. You can also contact the carrier beforehand to schedule the appointment. No appointment will be made for commercial deliveries unless requested.
Your order should be fully inspected upon receipt for evidence of damage or shortage before signing the delivery receipt. If there are any problems with your shipment, this must be noted with the carrier at the time of delivery, or you can opt to refuse the shipment. We may be limited in our ability to help resolve any issues if not properly documented with the carrier at the time of delivery. All freight charges incurred will be billed to the account. This includes, but is not limited to detention charges, change in address fees, improper lift gate requirements, etc.
All shipments outside of the contiguous United States must be shipped to a freight forwarder. Please contact us at sales@tools4painting.com for more information.